For purposes of this Agreement, “Service” refers to Cap-It’s service which can be accessed via www.capit.co.uk (the “Website”). The terms “we,” “us,” and “our” refer to Cap-It. “You” refers to you as a user of Service.
We may need to update this Policy from time to time. An up-to-date version of this Policy will always be available on the Website. If we make any material changes to the Website, we will notify you by posting a notice on the Website or by sending you an updated version to your registered email address.
2 INFORMATION WE COLLECT
2.1 We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address and email address.
2.2 In addition, we may also track information provided to us by your browser when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the Service, to maintain the quality of the Service, to provide general statistics regarding use of the Service and for other business purposes. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. Cap-It may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser help file directions. If you choose to disable cookies, some areas of the Service may not work properly.
3 HOW WE USE AND SHARE INFORMATION
3.1 In general, we do not sell, trade, rent or otherwise share your Personal Information with third parties without your consent. We may share your Personal Information with third-party providers who are performing services for the Company. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for the Company.
3.2 However, certain third-party service providers, such as payment processors, have their own privacy policies in respect of the information that we are required to provide to them in order to use their services. For these third-party service providers, we recommend that you read their privacy policies so that you can understand the manner in which your Personal Information will be handled by such providers.
4 HOW WE PROTECT INFORMATION
4.1 We implement reasonable precautions and follow industry best practices in order to protect your Personal Information and ensure that such Personal Information is not accessed, disclosed, altered or destroyed. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such precautions. By using our Service, you acknowledge that you understand and agree to assume these risks.
5 YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
5.1 Data protection is governed by the Data Protection Act 2018 (“DPA”). It is the UK’s implementation of the General Data Protection Regulation (“GDPR”). It applies to all information or data about “identifiable living individuals” which is held by the Company. It is regulated by the Information Commissioner’s Office (“ICO”).
5.2 You can access certain personal information we hold about you by visiting your profile in the ‘My Account’ section of our website. This section of our website is password-protected to safeguard your personal information and as a registered member, you can, at any time, access the My Account section and update your password, email address, physical address, phone number and bank account information. If you need to change any other information in your profile you should contact us at firstname.lastname@example.org.
5.3 Under DPA you have a right:
(1) To know if data is held about you on a computer system and be able to get a copy and description of that data.
(2) To know the purpose(s) for which the data is being processed and who is going to receive the data.
(3) To inspect such data and to have it changed if it is incorrect.
(4) To ask for compensation if the data held is inaccurate or if unauthorised people have been given access to it.
(5) To prevent the processing of data that is likely to cause damage or distress.
(6) To make sure that decisions made against you are not made only on the basis of automatic processing
5.5 You can make a request for information either verbally or in writing. We strongly recommend you email email@example.com for any data requests. It can also be made to any part of the company (including by social media) and does not have to be to a specific person or contact point.
5.6 The company has a legal responsibility to identify the individual before providing any data. We must respond to the request within 30 days; although this can be extended to two months if the request is particularly complex.
5.7 You do not pay a fee for a request. However, if the request is ‘manifestly unfounded or excessive’, we can charge a ‘reasonable fee’. Under GDPR, we can withhold personal data if disclosing it would ‘adversely affect the rights and freedoms of others.’
5.8 There are several exemptions to the subject access rules. You should consult the ICO website for more information; in particular, https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/exemptions/.
6 LINKS TO OTHER WEBSITES
7 AGE OF CONSENT
By using the Service, you represent that you are at least 18 years of age.
9 MERGER OR ACQUISITION
10 EMAIL COMMUNICATIONS & OPTING OUT
We will send you Service-related announcements on occasions when it is necessary to do so. For instance, if our Service is suspended for maintenance, or a new enhancement is released, which will affect the way you use our Service, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. Based upon the Personal Information that you provide us, we may communicate with you in response to your inquiries to provide the services you request and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. We may also use your Personal Information to send you updates and other promotional communications. If you no longer wish to receive those email updates, you may opt-out of receiving them by following the instructions included in each update or communication.
11 CONTACT US & WITHDRAWING CONSENT